City of Toronto

Job ID: 34416

Job Category: Human Resources

Division & Section: People & Equity, Occupational Health, Safety & Wellness

Work Location: METRO HALL, 55 John Street, Toronto

Job Type & Duration: Full-time, Temporary, 12 months

Salary: $96,569.20 – $113,440.60 (2022 rate), TM1055, WG7.0

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Number of Positions Open: 1

Posting Period: 28-DEC-2022 to 20-JAN-2023

Major Responsibilities:

As part of the Human Resources team and reporting to the Manager, Occupational Health, Safety and Workers’ Compensation, the Senior Human Resources Consultant, Workers’ Compensation (Vocational Specialist):

·         Participates as a key member of a team of Human Resources professionals providing corporate direction in the development of workers’ compensation (workplace safety and insurance), integrated disability management and occupational health and safety policies, procedures and programs that are consistent with the Workplace Safety and Insurance Act, the Occupational Health and Safety Act, collective agreements and best practices.

·         Liaises with divisions, Disability Management Consultants, Employee Health & Wellness, Recruitment, and Unions to determine and establish permanent, alternate placements that meet the functional abilities of employees returning to work following disability, injury or illness.

·         Participates in internal and external consultation processes to represent the City’s interests and position on workers’ compensation matters, i.e. occupational and non-occupational disability, illness or injury.

·         Monitors legislative developments and industry trends, assesses their implications in a City context and initiates appropriate interventions.

·         Coaches, motivates, guides and trains Disability Management staff, ensuring effective teamwork, high standards of work quality, organizational performance, and continuous learning.

·         Utilizes and maintains the City’s QuatroSafety health, safety and disability management system.

·         Leads and coordinates the production of statistics to assist the organization and divisions in evaluating health and safety/early and safe return-to-work programs and setting of priorities for improvement.

·         Liaises with, and provides senior-level consultation, expert advice, communication and education to, clients.

·         Assesses corporate training needs in response to legislative change, develops appropriate training materials, assists with training delivery, and evaluates training effectiveness.

·         Provides leadership to complex programs/projects, developing recommendations, implementing solutions and ensuring quality in service delivery.

·         Assesses and reviews business processes to identify options, best practices, and opportunities to improve service delivery.

·         Prepares and/or processes confidential information, records, reports, forms, presentations, guides and correspondence.

·         Prepares for, and acts as a witness/advisor for, mediation and arbitration hearings.

Key Qualifications:

1.     Post-secondary degree or diploma in a related discipline (e.g., Human Resources, Disability Management, Rehabilitation and Accommodation studies, Psychology) or an equivalent combination of education and experience.

2.     Progressively responsible experience in workers’ compensation/disability management services function in a major unionized public or private sector organization related to the areas of responsibility listed above.

3.     Considerable disability management, return-to-work and policy development experience in a unionized public or private sector organization and considerable experience with WSIB, Short-Term Disability and Long-Term Disability practices and procedures.

4.     Strong interpersonal, consultation, mediation and facilitation skills with the ability to communicate effectively and maintain productive working relationships with Human Resources colleagues, managers, employees, union officials and external agencies.

5.     Experience with data management and reporting systems for disability management such as Quatro, or equivalent.

6.     Ability to identify needs and initiate, coordinate and manage projects.

7.     Excellent organizational skills, including the ability to prioritize and meet deadlines.

8.     Excellent analytical and problem-solving skills.

9.     A thorough knowledge of applicable legislation (Workplace Safety and Insurance Act, Human Rights Code, Occupational Health and Safety Act, Labour Relations Act), contractual obligations and sound human resource practices.

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit or follow us on Twitter at, on LinkedIn at or on Facebook at

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at To apply online, submit your resume, quoting Job ID 34416, by Friday, January 20, 2023.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity < >.


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process < >.

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