People Operations Manager (12-Month Leave Coverage)

Website FoodShare Toronto

We are currently seeking the ideal candidate to fill the position of: People Operations Manager (12-Month Leave Coverage)

At FoodShare, we advocate for food justice by supporting community-based food initiatives and through ongoing advocacy and public education. Our vision is a Toronto where all people can feed themselves, their loved ones and their communities with dignity and joy. We operate on a people-first model that values fair compensation, policies that respect a work/life balance, and the contributions of our team members at all levels.

Main Tasks:

The People Operations Manager will support the Senior Leadership Team in advancing organizational culture and values, which includes helping to foster an environment where people are challenged and enabled to do their best work and where everyone can make a difference. FoodShare’s People Operations Manager will be responsible for helping to find, develop, motivate, and retain the team at FoodShare. They will lead and support initiatives, activities, and programs that help employees be safe and productive at work, from the moment they’re hired to the moment they leave, such as orientation and onboarding, training and development, performance management, benefits, and offboarding. They will support FoodShare’s work to embed food justice into all our work, including our training and hiring practices. Working with the Senior Leadership Team and fellow managers, they will be responsible for managing all human resources related processes at FoodShare.

Duties include (but are not limited to):

  • Oversee human resource administrative processes, including but not limited to recruitment, selection, onboarding, enrolment in FoodShare benefits, training, performance management, offboarding
  • Manage the Human Resources Coordinator, which includes ensuring all day-to-day human resources activities are conducted in accordance with policies, protocols, and legal standards
  • Ensure consistent, equitable, effective hiring and recruitment practices and application of policies
  • Oversee the development of the annual training calendar and offerings, including developing and/or sourcing training
  • Analyze human resource data and metrics to track goal achievement
  • Oversee onboarding, development, discipline, and offboarding processes with applicable supervisor and Human Resources Coordinator
  • Assist the Senior Leadership Team in developing new policies, procedures, and updates that relate to the HR Policy Manual and other staff functions; provide guidance on people related issues and policies across the company
  • Support the implementation of human resources related items from FoodShare’s internal action plans (i.e Combating Anti-Black Racism Action Plan, Body Positivity Action Plan)
  • Ensure policies and practices are in compliance with all applicable legislation and regulations
  • Provide ongoing support to the People and Culture Committee
  • Provide support and consultation across the organization on complex issues, supporting staff, managers, and directors in all related areas including: recruitment and selection, performance management, progressive discipline, employment classification, accommodations, staff relations, and people development
  • Provide useful data to help guide decision making, and allow the organization to scale effectively and efficiently
  • Oversee implementation of new Human Resources Information System
  • Manage job evaluation process
  • Conduct internal investigations
  • Build internal knowledge management capacity
  • Collaborate with the Manager of Marketing and Communications to oversee the preparation of the internal newsletter to support ongoing internal communication
  • Provide reports and presentations as required
  • Attend meetings and events as directed
  • Represent FoodShare as a contributing member of a growing and dynamic team
  • Other duties as assigned

Required Qualifications, Knowledge and Experience

  • 5+ years of experience in human resources
    (A degree in Human Resources or a related field and/or CHRP designation may count towards years of experience)
  • 1+ year of experience with supervising and/or managing employees
  • Experience with and/or ability to learn and implement:
    – Management and tracking of HR information, including applicant tracking
    – Full cycle recruitment
    – Coordination and design of employee onboarding and offboarding
    – Training, development, and performance
    – Employee engagement and satisfaction
    – Job analysis and/or evaluation
    – Overseeing Employee Benefits Programs
    – WSIB claims
    – ROE obligations
    – Application of the Employment Standards Act
    – Workplace investigations
    – Workplace accommodations
    – Integration, development, and/or implementation of diversity, equity and inclusion across HR functions
    – System implementation, ideally specific to HR information systems
    – Policy development, writing, and/or interpretation
    – G-Suite (or equivalent)
  • Commitment to principles of food justice and equity
  • Exceptional interpersonal and listening skills with a deep ability to understand what motivates people
  • Ability to communicate verbally and in writing in an effective, mindful, articulate, and compelling manner
  • A high level of integrity for handling sensitive and confidential information
  • Exceptional judgment, strong initiative, and a quick learner with strong strategic thinking and analytical skills
  • Highly motivated and efficient, with the ability to execute and manage a diversity of tasks, activities and projects
  • Independent, reliable, and responsible
  • Experience with anti-racism and anti-oppression training in the workplace is an asset
  • Experience with harm reduction and/or trauma informed practice is an asset
  • Experience in hybrid workplaces in which some employees are remote and others are on-site is an asset

Job Requirements:

  • Must be legally authorized to work in Canada

Salary: $66,500/year for 37.5 hours per week*

Benefits: 4 weeks of paid vacation, 1-2 weeks paid winter shutdown, 10 paid personal days, 20 paid wellness/sick days per calendar year (pro-rated based on start and end date); extended health benefits with no waiting period*

Contract Type: Fixed-Term

Duration: 12 months

Anticipated Dates: September 19, 2022 to September 15, 2023

Location: Hybrid: Occasional travel (~1x/quarter) to the FoodShare office and other locations is expected until our COVID-19 protocols are lifted. Once lifted, this role is expected to operate from the FoodShare office a few days per week and from other sites occasionally, which will be discussed with the supervisor.

Reports to: Senior Director

Supervise: Human Resources Coordinator

* Note that as part of FoodShare’s commitment to equity, all staff get equal pay for equal work. As a result salaries and benefits are non-negotiable.

TO APPLY: Please submit your application here by 9:00am on Monday, August 15, 2022.

Please note that while we try to keep all candidates updated on their status, we may only be able to contact candidates selected to move forward in the hiring process.

Selection Process:

  1. FoodShare’s recruitment process involves the anonymization of all resumes prior to their being screened by the hiring committee. This step removes applicant personal details (names, email, addresses), educational & employment institutions, years of work experience, and personal interests to reduce potential for bias. Please make sure to detail your experience in your resume/cover letter to ensure the committee has the information they need to assess your qualifications for the role. This process takes about 2 weeks from the application deadline.
  2. The hiring committee will review anonymized versions of the applications that pass the initial screening and decide which candidates to invite to interview. This process usually takes about 1 week.
  3. The hiring committee will conduct first round interviews with selected candidates. Candidates will be sent the interview questions 48 hours in advance of their scheduled interview. Candidates are welcome, but not expected or required, to send any questions they have for the hiring committee in advance of the interview. These interviews usually occur about 4 weeks after the application deadline. In recognition of the time and labour of preparing for and attending an interview, FoodShare financially compensates interviewees at a fixed rate of $75 per interview.
    The hiring committee may conduct a second round of interviews, which may include a pre-interview assignment, which would be compensated.
  4. HR will conduct reference checks for the candidate they intend to extend an offer to. This process usually takes about 1 week.
  5. HR will send the selected candidate an Employment Agreement, which the candidate will have time to review and return.

Please note:

FoodShare is a food justice organization. This means that we are committed to working to identify and dismantle systemic forms of oppression that cause and perpetuate food security inequities.

Racialized people and others from equity-seeking groups are over-represented in food insecurity and poverty statistics, but are significantly under-represented in community based food organizations. We believe that those most affected by an issue must have access to paid positions in organizations tasked with challenging poverty and food insecurity. FoodShare strives to create a workspace that reflects the diversity of identities and lived experiences that exist within the communities we work alongside.

You may require accommodation during the application process. If that’s the case please do not hesitate to contact Human Resources at at your earliest convenience to let them know what type of accommodation you need.

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