Manager of People Experience


Manager of People Experience 
Hours: Full-time (37.5 hours/week)  
Duration: Permanent 
Salary: $86, 703 per annum.  
Location: Ottawa or Toronto, Hybrid 
Travel: Travel between Ottawa and Toronto is required as part of the position  
Deadline: Applications are accepted until 5pm (EST) Tuesday, January 24th, 2023 

Amnesty International Canadian Section (English Speaking), also known as AICSES, is seeking to hire a Manager of People Experience within our Equity, People and Culture team. This role is primarily responsible for cultivating a culture of excellence and actively promoting an anti-racist, feminist, inclusive and equitable work environment.

The Manager of People Experience will join Amnesty International Canadian Section (English Speaking) during an exciting time as the organization moves forward with its new strategic framework.

AICES is currently undergoing significant organizational change, which includes implementing our new 2022-2030 strategic priorities, within the context of a changing hybrid workforce. This individual will work closely with the colleagues across the section to implement and improve new programs, processes, practices, systems, and tools and systems from the ground up, in collaboration with internal stakeholders.

Reporting to the Director of Equity, People and Culture, the Manager of People Experience is responsible for managing all Equity, People and Culture functions which include the development, implementation and evaluation of comprehensive Human Resources (HR) strategies and programs that align with the organization’s mission, values and HR best practices. Supported by the Equity, People and Culture Associate who manages the day-to-day/administrative elements of the HR function, you will oversee the management, and support in the carrying out the daily operations.

The successful candidate must bring a deep and abiding commitment to tackling systemic issues affecting historically marginalized employees and communities with a specific lens of intersectional anti-racism, anti-oppression, feminism, and accessibility to external and internal work. This includes an ability to proactively support in building an environment that reflects Amnesty International Canada’s promotion of a culture of respect, equity, and fairness.


The Manager of People Experience is an essential role focused on defining, shaping, driving, and delivering AICES’s people experience strategy. Using both a human-centered and data-driven approach, the Manager of People Experience will seek to deeply understand and advance the employee experience at AICES through the lens of anti-racism, feminist principles, equity and accessibility, and will be responsible for making a measurable impact on AICES’s organizational culture by managing the onboarding, offboarding, training and development, performance management, and culture building aspects of the talent management cycle in addition to providing labour relations management.

Amnesty International Canada is seeking an individual who has a people-focused strategic vision for how to drive a performance-based, supportive and engaged culture. Both a strategist and a tactician, this individual will bring forward tactical and innovative ideas to support ways of working that are aligned with our strategic priorities and our ongoing commitment to ARAO-DEI, along with full execution and implementation of such programs.

Essential Responsibilities 

  • Develop and execute annual budget, strategies, workplan, and initiatives to drive employee engagement, specifically in the areas of onboarding, training and development, employee recognition, organizational culture-building, and performance management.
  • Drive the evolution and implementation of AICES’s performance management culture, ethos, and process.
  • Provide effective employee relations and performance-related coaching and guidance to both managers and employees in a unionized environment.
  • Working closely with related legal counsel, serve as lead on all employee complaints, employee-related internal investigations, and Code of Conduct violations.
  • Create and implement initiatives that support employee retention, recognition, engagement.
  • Lead the design and implementation of employee and culture insight efforts, including annual culture surveys, pulse checks, and exit interviews.
  • In collaboration with the Director of Equity People and Culture, design, develop, and deliver anti-racist, feminist and equity-related training and resources for managers and staff.
  • Analyze employee data from annual culture surveys, pulse checks, exit interviews, and performance management trends to set and drive employee engagement improvements.
  • Design and implement a foundational employee training and development program, with includes managing the individual development plan program, with the opportunity for possible expansion in the future.
  • Other related job duties, as needed


  • Undergraduate degree with a specialization in Human Resources Management or a CHRL designation or the equivalent combination of 5 years of education, professional certification, and professional work experience
  • Minimum 5 years of progressively responsible HR management roles, with at least 3 years of experience managing staff, ideally in a non-profit setting
  • Minimum 3 years of demonstrated experience in developing, implementing and advancing equity or anti-racism strategies
  • Minimum 3 years of experience in employee/labor relations, unions, labor contract negotiation, and collective bargaining
  • Extensive knowledge and understanding of Human Resources Information Systems (HRIS)
  • Extensive experience developing HR policies and processes
  • Deep understanding of mission-driven and non-profit cultures, organizational development, and change management, and their intersection with People & Culture practice
  • Strong working knowledge of employment legislation including employment standards act, occupational health and safety, and human rights legislation
  • Direct experience in all aspects of the employee life cycle, including recruitment, employment, onboarding, performance management, and compensation practices
  • Proven ability to lead strategic workforce planning, implement data-driven talent practices, and align planning, performance, learning, and daily management
  • A strong track record of cultivating a high-performing People & Culture team and fostering the team’s engagement, growth, and development
  • Exceptional interpersonal and relationship building skills, including high emotional intelligence and outstanding coaching and mentoring ability
  • Ability to assess, navigate, and address longstanding structural issues and willingness and readiness to build and sustain a new approach
  • Expert at guiding leaders with data-driven recommendations that improve organizational performance, retention, and the overall team member experience
  • Successful track record of relationship building with employees at all levels of the organization
    Expertise with Microsoft 365 software and applications (Outlook, Word, Excel, PowerPoint, and SharePoint)
  • Proven ability to work successfully with a diverse population and in applying anti-racism, anti-oppression, diversity, equity, and inclusion principles
  • Proven commitment to self-development in the principles of anti-racism, anti-oppression, diversity, equity and inclusion
  • Proven ability to apply an intersectional lens to your work to achieve anti-oppression in practice




Amnesty International is a movement of 10 million ordinary people in more than 150 countries who come together to achieve extraordinary results in defending and promoting human rights. We get discriminatory laws changed and prisoners of conscience released. We’ve helped stop torture, commute death sentences and worked to end violence against women. We are in solidarity with Indigenous peoples demanding that their rights be respected.

Amnesty International Canada is committed to employment equity, actively seeks diversity in the workplace, and welcomes and encourages applications from members of equity deserving groups including women, transgender, non-binary, and LGBTI individuals; First Nations, Metis, and Inuit individuals, persons with disabilities, and members of racialized and marginalized groups. We believe our work is stronger when it benefits from the experience, knowledge and wisdom of people who have faced systemic barriers, and encourage applications from qualified candidates who have lived experience as a member of historically underrepresented communities.

AIC values qualified diverse candidates who bring skills that contribute to our anti-racist and anti-oppression transformational journey. At AIC, employees are expected to contribute to an inclusive environment and bring the knowledge, experience, and ability to incorporate anti-racism, anti-oppression, intersectionality, gender mainstreaming, inclusion, and accessibility practices to external and internal work and to all interpersonal interactions. Click to learn more about our Equity Journey.

At Amnesty International Canada, we are passionate about what we do, and we are proud of our achievements as a movement. To compensate our employees for the critical work they undertake, we reward them with an attractive, sector competitive salary and benefits package plus the opportunity to develop professionally.

If you are talented, passionate about human rights and want to use your skills, knowledge, and experience to change the world, we encourage you to join us. 

Together with your resume, please forward a 1-page cover letter (250 words maximum) that includes your responses to the following questions:

  1. What is the relationship between human rights and the department of equity, people and culture?
  2. How do your skills, experience and expertise relate to building a successful people-focused equitable culture?
  3. What does a commitment to anti-racism, anti-oppression and feminist principles mean or look like to you?

Applications must be submitted electronically through out Work With Us careers page.

We thank everyone for their expression of interest-and truly appreciative of the time individuals put into applying-but with the limitation of time only those selected for an interview will be contacted. Amnesty International Canada is committed to providing an inclusive and barrier free experience to applicants with accessibility needs. Requests for accommodation can be made at any stage during the recruitment process  

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