Administrator, Employee Relations


Provincial union representing 180,000 Ontario workers

*To apply, please follow the instructions at the bottom of this posting*

Location: OPSEU/SEFPO Head Office | 100 Lesmill Rd., Toronto, ON, M3B 3P8

Reporting To: President of OPSEU/SEFPO

Start Date: To be determined


OPSEU/SEFPO represents approximately 180,000 members across Ontario. They are full- and part-time workers, as diverse a group as you could imagine. Our members work for the Ontario government, inside community colleges, for the LCBO, in the health care and education sectors, and they are employed in a wide range of community agencies within the broader public sector.

OPSEU/SEFPO has an incredibly talented, knowledgeable and dedicated workforce that provides the highest level of service to our diverse membership. Our approximately 350 employees believe in the labour movement and stand at the frontlines to support and fight for what is right for the working people of Ontario. Our exceptional team works across Ontario to organize new members, engage and represent the rights of our members in their workplaces and communities, negotiate collective agreements, advance health and safety, attend mediations and arbitrations, plan conferences and events, provide educational sessions, promote anti-harassment and anti-discrimination, address equity-related matters, draft communications, plan and execute campaigns, and the internal work that ensures the organization runs smoothly and efficiently so that we can service the membership.

OPSEU/SEFPO’s employees belong to two internal staff unions, the Ontario Public Service Staff Union (OPSSU) and the Administrative Staff Union (ASU). We also have a small group of non-unionized employees that work in the Legal Services and Employee Relations Divisions, as well as in the senior leadership domain.

About This Opportunity

We are looking for an individual who takes a “whole-person” approach to working with employees, and to all aspects of Employee Relations and Human Resources. The successful candidate will be a creative and thoughtful leader who will put employees first while designing, planning and implementing organizational workplace change initiatives through an equity lens. With our people at the heart of every decision, the Administrator will create and maintain a workplace where every employee feels a sense of belonging, can thrive, develop and succeed, translating into the highest level of service for OPSEU/SEFPO members.

The Administrator will be both personally and professionally invested in developing the staff of the union, who are the lifeblood of OPSEU/SEFPO. Able to thrive and excel in a high-pressure environment, the Administrator, Employee Relations is a role model for professional, kind and caring service for all staff and members.

As a member of the senior leadership team, the Administrator will work with the President’s Office and the Administrators across the organization to plan and direct organizational and systemic change, delivering results and meeting the goals of OPSEU/SEFPO, both as a union and as an employer who leads by example.

Principal Duties

Lead consultation and provide direction on organizational design and change management initiatives that position the Union and the Employee Relations Division to improve operational effectiveness, and maintain a high-performing, diverse, inclusive, and engaged workforce
Support the development and implementation of processes and programs designed to maximize employee productivity, performance, engagement, and close skill and knowledge gaps
Lead a team of Employee Relations/Labour Relations and Human Resource professionals that are responsible for providing guidance and support to employees and people leaders in all matters
Work collaboratively with the two internal staff unions, establishing strong relationships with their leadership and the bargaining units as a whole, and ensuring strong and positive relations between senior management and staff with the goal to minimize use of the grievance/arbitration process
Lead and oversee the accommodation/return to work process, hiring process, training and development, benefits and pension administration, collective bargaining, performance development and management, onboarding and orientation, career development, mentorship, staff-related programs and initiatives, policy development and implementation, workplace investigations, succession planning and collective agreement interpretation
Represent OPSEU/SEFPO in all aspects of labour relations and human resources, including being the key voice in communicating to and connecting with the workforce
Represent the President and First Vice-President/Treasurer as needed, and provide sound advice to the President’s Office
As a member of the senior leadership team, is involved in defining and implementing the organization’s strategic vision and goals across the organization, remaining abreast of the work being conducted by the various Units, and working with each Division to ensure that the organization continues to provide the highest level of service to the OPSEU/SEFPO membership through employee engagement
Analyze HR data and metrics to track goal achievement and guide decision-making
Ensure the organization’s policies, structures and processes are in-line with employment, labour and other related workplace laws and regulations
Performs other related duties as assigned

Core Competencies

Maintain up to date knowledge of employment, labour and other related workplace laws and regulations
Demonstrated capacity to direct and manage a team of professionals with both Human Resource and Labour Relations expertise
Substantial experience driving and integrating equity, diversity and inclusion programs, strategies and principles into all aspects of Employee Relations. The successful candidate will have experience delivering results in the anti-oppression, anti-racist and employment equity spheres.
Significant experience in change management in the Employee Relations, Labour Relations and/or Human Resources sphere, with experience acting as a catalyst for change within an organization
Experience with the collective bargaining process and negotiations, mediation, problem-solving and collaboration
Expert knowledge of Employee Relations, Labour Relations and Human Resources, and conflict management and resolution
Proven track record of developing and implementing robust, fair and transparent hiring practices within the context of a unionized workplace that is bound by one or more collective agreements
Proven ability to think strategically, develop a vision and translate strategy and organizational requirements into clear, actionable goals, motivate team performance, and achieve results
Strong people leadership, collaboration and communication skills, with an ability to be a voice that resonates with our employees, and to develop relationships for all individuals in the organization
Strong and sound judgement, with an ability to make well-thought out decisions that take into account both the short-term and long-term impacts
Strong knowledge and experience relating to accommodations, return to work principles, collective agreement interpretation, workplace investigations, union principles and labour laws and jurisprudence
Ability to foster an inclusive union culture, and recognize equity as an essential and core value


While qualifications are important, we also recognize that lived experience and other experiences that are unique to the individual and are not reflected in formal education or work experience, may render a candidate qualified for the position. If you do not meet the requirements and/or experience thresholds outlined but feel that you have the experience and skills to excel in this position, please apply and share with us why you feel you are the ideal candidate for the position.

We offer the following qualifications as guidelines:

Completion of post-secondary education specializing in Human Resources Management, Industrial Relations or Business Administration with a Human Resources focus
A minimum of 7-10 years of experience in Employee Relations, Labour Relations and/or Human Resources, with significant experience in complex unionized work environments
A minimum of 3-5 years of senior leadership experience, preferably in a not for profit organization
CHRP designation or an equivalent combination of experience and/or education
French is an asset

What to Expect

Competitive compensation package
Comprehensive and robust health, medical and dental benefits
Short-term and long-term disability income protection programs and life insurance
Paid sick days
Generous paid time-off entitlements for you to reset and recharge
Out of country travel insurance
Defined benefit pension plan
Wellness program
Professional development
Employee & Family Assistance Program
Respect, feeling valued and being part of something special

Employment Equity

OPSEU/SEFPO supports employment equity. Racialized workers, women, Indigenous workers, 2SLGBTQ+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. OPSEU/SEFPO’s diverse workplace also supports Francophone workers and young workers.

Accessibility & Accommodation

We are committed to an inclusive, accessible and welcoming hiring process that provides reasonable accommodation to all applicants. Please advise should you require any accommodation to participate in this posting, recruitment, selection and/or assessment processes. Please reach out by email or mail and we will work with you to meet your accessibility needs.

Expression of Interest

All applications must be sent as a PDF, and should include:

Letter of Interest
Any other supporting materials (optional)

Please submit the above to the attention of President JP Hornick by emailing your application to the Employee Relations Unit at

To apply for this job please visit

Scroll to Top